Our commitments SFA Group
SFA is a worldwide industrial group whose primary objective is simple: to design and manufacture domestic and professional solutions wherever water flows and drains.
Our ambition is to continue to GROW TOGETHER with all our partners and stakeholders (all those who participate in its economic life, those who observe the company, and those whom it influences more or less directly), in a common approach to development and permanent progress.
The commitment to respect guides our relationships with all our stakeholders and must be a permanent feature of our activities and business relationships. Recognition of individual difference must be taken into account and go beyond the minimum compliance with laws and regulations.
Respect is at the heart of human interaction, not only within SFA and with our clients, but also in our social and societal environments.
We respect individuals and their right to privacy.
As such, SFA is committed to:
- not to discriminate for any reason whatsoever in employment relationships and in particular
- not to discriminate against people because of their gender or age, racial, social, cultural or national origin, union activity, sexual preference, disability, political opinion or religion
- to recruit and promote employees on the basis of exclusively professional criteria, according to their specific qualities, and to treat them with dignity, without favouritism and with respect for their private lives
Commitment to integrity requires us to strictly adhere to our duty of honesty in our business dealings. It requires all of us, and management in particular, to individually set an example in fulfilling our duties to our customers, colleagues and all other stakeholders.
Commitment to quality is to provide our customers with quality service. Quality applies to all areas of our business and everyone plays a role and contributes to the achievement of this goal. Our ambition is to be recognized and approved by all our stakeholders by growing together.
Team spirit that inspires us embraces solidarity and cooperation. This means that we can combine the best skills for the benefit of our clients and stakeholders, and together overcome the challenges we face today and in the future.
Our principles of action and conduct are consistent with fundamental principles, such as those of the Universal Declaration of Human Rights, the Modern Slavery Act, and those set forth by the International Labor Organization (including those concerning the prohibition of child and forced labor).
Our commitments to our employees
SFA is committed to:
put in place the necessary measures to avoid any situation of harassment.
ensure that the actions of its employees comply with the law, respect the rules of confidentiality and present no risk of corruption, conflict of interest or abuse of corporate assets.
to provide its employees with the necessary conditions to guarantee their health and safety at work and to promote the corresponding preventive training
promote the professional development of its employees by ensuring that their tasks are enriched, that they have the opportunity to improve their skills through appropriate training, that their careers evolve and that they are involved in the life of the company
comply with laws and regulations relating to the protection of employees' personal data
Our commitments to our customers
The confidence of SFA's customers in its activities and products is one of the company's main concerns.
Client confidence is acquired and maintained by rigorously respecting their rights, safeguarding their interests and constantly striving to make only those commitments that can be kept and respected.
SFA takes into account the needs of consumers by providing them with sanitary comfort solutions that meet their immediate and future needs.
It provides its customers with the technical information necessary for the development of their business, particularly concerning the objective performance of products.
It respects commercial rules in its relations with suppliers and customers and refrains from any practice that could distort the natural play of free competition. In particular, it rejects any favouritism or any risk of corruption.
It provides them with commercial promotion actions to support their development, taking into account the legal constraints specific to each country.
Our commitments to our suppliers
SFA considers its suppliers to be an integral part of the company's value creation process, working in partnership with them over the long term. Supplier selection is not only based on convenience, but also pays particular attention to quality of service and compliance with evaluation criteria aimed at promoting social and environmental responsibility throughout the supply chain. In this context, SFA is committed to educating suppliers to fully respect the rights of the people they work with, to manage their businesses in a transparent and sustainable manner, and to seek to reduce the environmental impact of their activities.
SFA selects its suppliers based on:
- The Performance and Competitiveness of their products
- The quality of their services and their ability to ensure their sustainability
- The level of exclusivity required according to the strategic nature of the product or service
SFA guarantees transparency, impartiality and fair treatment in its consultations and in the awarding of its contracts; it bases its selection on an objective evaluation of suppliers, prices and the ability to provide the quality of the products purchased.
Group companies implement appropriate selection and evaluation procedures for their suppliers and subcontractors to meet these requirements.
They develop partnership relationships with their suppliers that include confidentiality and even non-competition clauses, allowing each party to protect its interests.
The departments of the SFA Group concerned by the purchase of products and services will establish :
- Rules for renegotiating contracts
- Calls for tender
- The terms of Benchmark
- Systematic competitive bidding to find the best overall supplier with several quotes
Our commitment to the environment
SFA considers water an essential global asset and therefore limits its consumption in its products as well as its effects on the environment in its own factory.
SFA is committed to an active and voluntary approach to environmental preservation.
Its ISO 14001 certification is the criterion that validates this permanent approach.
It maintains relations with local residents at its production sites to ensure that their mutual interests are protected.
It takes care to scrupulously respect the regulations, environments and cultures of the countries in which it operates.
Our commitments to our competitors
SFA supports fair competition and will refrain from criticizing its competitors publicly or to third parties and from obtaining illegal information in the field of business intelligence
The Group's management takes particular care to ensure that competition rules are strictly observed in each country, in accordance with their own regulations.
If necessary, they may maintain relations with their competitors in strict compliance with the regulations on cartels.
Our commitments to our employees
SFA is committed to:
put in place the necessary measures to avoid any situation of harassment.
ensure that the actions of its employees comply with the law, respect the rules of confidentiality and present no risk of corruption, conflict of interest or abuse of corporate assets.
to provide its employees with the necessary conditions to guarantee their health and safety at work and to promote the corresponding preventive training
promote the professional development of its employees by ensuring that their tasks are enriched, that they have the opportunity to improve their skills through appropriate training, that their careers evolve and that they are involved in the life of the company
comply with laws and regulations relating to the protection of employees' personal data
Our commitments to our customers
The confidence of SFA's customers in its activities and products is one of the company's main concerns.
Client confidence is acquired and maintained by rigorously respecting their rights, safeguarding their interests and constantly striving to make only those commitments that can be kept and respected.
SFA takes into account the needs of consumers by providing them with sanitary comfort solutions that meet their immediate and future needs.
It provides its customers with the technical information necessary for the development of their business, particularly concerning the objective performance of products.
It respects commercial rules in its relations with suppliers and customers and refrains from any practice that could distort the natural play of free competition. In particular, it rejects any favouritism or any risk of corruption.
It provides them with commercial promotion actions to support their development, taking into account the legal constraints specific to each country.
Our commitments to our suppliers
SFA considers its suppliers to be an integral part of the company's value creation process, working in partnership with them over the long term. Supplier selection is not only based on convenience, but also pays particular attention to quality of service and compliance with evaluation criteria aimed at promoting social and environmental responsibility throughout the supply chain. In this context, SFA is committed to educating suppliers to fully respect the rights of the people they work with, to manage their businesses in a transparent and sustainable manner, and to seek to reduce the environmental impact of their activities.
SFA selects its suppliers based on:
- The Performance and Competitiveness of their products
- The quality of their services and their ability to ensure their sustainability
- The level of exclusivity required according to the strategic nature of the product or service
SFA guarantees transparency, impartiality and fair treatment in its consultations and in the awarding of its contracts; it bases its selection on an objective evaluation of suppliers, prices and the ability to provide the quality of the products purchased.
Group companies implement appropriate selection and evaluation procedures for their suppliers and subcontractors to meet these requirements.
They develop partnership relationships with their suppliers that include confidentiality and even non-competition clauses, allowing each party to protect its interests.
The departments of the SFA Group concerned by the purchase of products and services will establish :
- Rules for renegotiating contracts
- Calls for tender
- The terms of Benchmark
- Systematic competitive bidding to find the best overall supplier with several quotes
Our commitment to the environment
SFA considers water an essential global asset and therefore limits its consumption in its products as well as its effects on the environment in its own factory.
SFA is committed to an active and voluntary approach to environmental preservation.
Its ISO 14001 certification is the criterion that validates this permanent approach.
It maintains relations with local residents at its production sites to ensure that their mutual interests are protected.
It takes care to scrupulously respect the regulations, environments and cultures of the countries in which it operates.
Our commitments to our competitors
SFA supports fair competition and will refrain from criticizing its competitors publicly or to third parties and from obtaining illegal information in the field of business intelligence
The Group's management takes particular care to ensure that competition rules are strictly observed in each country, in accordance with their own regulations.
If necessary, they may maintain relations with their competitors in strict compliance with the regulations on cartels.
For information on ethics and compliance or to report an ethical incident to the Group, please contact us via our contact form: